CONDITION:
CONDITION AS SEEN IN PHOTOS. WE HAVE SUPPLIED PICTURES OF THIS FIGURE,
WHICH YOU CAN ZOOM IN ON, SO THIS FIGURE IS BOUGHT AS SEEN IN THE PHOTOGRAPHS. YOU DECIDE ON THE ITEM CONDITION,
IT IS YOUR CHOICE AND WHAT YOU DECIDE ON WHAT YOU SEE. ITEM IS AS
DESCRIBED AS YOU ARE MAKING THE DECISION.
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POINT 1: CONDITION GRADING SYSTEM
BOUGHT AS SEEN IN PHOTOS.
Please note: the photos shown are of the actual item to be sold.So please look at the photos carefully before placing a bid/purchasing. In any photo, if there is glare or white spots, then that is due to the photography, they do not exist on the item. If the item is standing in the photo. It stands. Sometimes you might need to be patient, but it stands.
POINT 2: OFFERS
If there is a discount offer on this figure, and/or other figures in our store, then please follow the Ebay instructions. It is their system. Not ours.
POINT 3: PAYMENT / TERMS OF TRANSACTION
If you commit to buy this item please ensure you pay for the item within 24 hours. A case will be opened if payment is not received in that timeframe.
POINT 4: SHIPPING
We ship within 36 hours of payment being received (consider that our post office is closed on Saturdays and Sundays). We ship our figures via USPS First class mail. Each figure is individually wrapped in bubblewrap and then card and sent in protective mailers.
USA
USPS first class mail within the U.S.A.
INTERNATIONAL
We ship using the Ebay Global Shipping Program. No other method. On checkout page you should see the price they charge. We have ZERO control over their charges or timings.
POINT 5: SENDING US MESSAGES & FREQUENT “ANSWERS” TO QUESTIONS
A/ No need to message us and ask us to pack your item carefully. We will. That's how we are in business and have over 25,000 positive feedbacks. Also, you do not need to tell us how to pack an item.
B/ Once we receive positive feedback, we leave positive feedback for you. We will not leave feedback before you do.
C/ If you message us and ask about the condition. We will refer you to look at the photos as mentioned above.
D/ If this item is part of a discount offer, please do not message us and ask about “how to get the offer”. If you have a problem with the process, please contact customer service, as it is their system not ours.
E/ If you have a genuine inquiry we will respond as soon as possible, usually within a few hours.
F/ Please don't message us and complain about late delivery. Message USPS. We get the package to them within 36 hours of your order (EXCEPT FOR SATURDAYS AND SUNDAYS, WHEN THE POST OFFICE IS CLOSED). We do our best. Sometimes USPS can be delayed, so complain to USPS, we do not drive their trucks. The tracking info will give you updated info. OT be held responsible for their actions. Do not buy the item if you do not trust in your postal service.
G/ Tracking numbers are automatically uploaded once we drop off at the post office. So no need to ask us for the number. You will get the tracking info as soon as we get the item scanned at the post office.
POINT 6 : SCAMMERS
If USPS tracking says your item has been delivered to the address you have on file with . They have! No ifs, no buts. They delivered. I believe USPS, so contact your post office. Not us. So no refund!!!
POINT 7 : RESOLVING AN ISSUE
Contact us to resolve any issues and we will do our best to ensure your satisfaction.
If there is a physical issue with the item you have received, I.e damage, we will need to see photos of the item and the packaging, so we can see the damage before we can begin discussing resolutions
Look out for our other figures for sale right now, in our COLLECTIFUL store.
